Run every repair, sale, and branch from one clear dashboard.

DITECH CLOUD brings jobsheets, POS, inventory, warranties, customer updates, and branch operations into one focused workflow for modern repair businesses.

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Multi-branch control

Inventory and serial tracking

POS, repairs, and warranty in sync

Live Operations

Open Jobs

128

+18%

Today Sales

$8.4k

+24%

Stock Alerts

Live

Service Pipeline

Real-time repair movement

Repair intake

Jobsheet #DTC-2048

Warranty tracking

Ready for pickup

POS checkout

Paid in branch

Branch Health

Synced across locations

Branch 182%

Branch 268%

Branch 391%

Business Solutions

Practical tools for the problems that slow daily operations.

DITECH CLOUD helps repair shops and retail teams replace disconnected notebooks, spreadsheets, and manual follow-ups with connected workflows built for real branch operations.

Designed around the daily workflow

Every step is connected so teams know what happened, what is pending, and what needs attention next.

Customer walks in

Capture customer, device, and issue details at intake.

Device is logged

Create a jobsheet with status, priority, and technician notes.

Repair is tracked

Move work through diagnosis, parts, service, and warranty checks.

Pickup is closed

Complete billing, payment, customer update, and service history.

Done

40%

less manual tracking

faster service handovers

Live

branch and stock visibility

One

source for customer history

Better control without extra admin work

Your team can move from intake to pickup while sales, inventory, warranty, and customer records update in the same place.

Fewer missed updatesCleaner owner reports

Repair Workflow Management

Jobs get delayed when intake, diagnosis, parts, and status updates live in separate places.

Platform response: Create jobsheets, track device history, assign technicians, update repair stages, and keep every branch working from the same queue.

POS and Payments

Sales teams lose time switching between repair bills, retail sales, discounts, and customer balances.

Platform response: Handle POS billing, repair invoices, payments, refunds, and customer records from one transaction flow.

Inventory and Parts Control

Untracked parts create stockouts, duplicate purchasing, and inaccurate repair pricing.

Platform response: Track parts, accessories, serial numbers, supplier costs, low-stock alerts, and stock transfers across branches.

Warranty and Service History

Warranty claims become risky when service records are scattered across paper notes or spreadsheets.

Platform response: Maintain warranty periods, repair history, replacement notes, and customer device records in a searchable timeline.

Branch Operations

Owners cannot see what is happening across locations until reports are manually collected.

Platform response: Monitor branch performance, staff activity, repair workload, cash flow, and stock movement from a central dashboard.

Customer Communication

Customers keep calling for updates when repair progress is not visible or communicated clearly.

Platform response: Send status updates, pickup reminders, payment notices, and service confirmations so customers stay informed.

Platform Features

Everything your team needs to sell, repair, notify, and report.

The system is built as one connected operating platform, so billing, stock, repair tickets, customer communication, staff control, and reporting work together.

Smart communication automation

Reduce calls and manual follow-ups with instant, scheduled, and campaign-based customer messages.

Sales SMS alerts

Send SMS notifications automatically when a sale is completed.

Invoice short links

Share invoice links instantly with customers through SMS.

Bulk marketing SMS

Reach customer groups with promotions, service reminders, and offers.

Scheduled SMS

Plan messages for a specific date and time.

Sales & Billing

Move customers through checkout quickly and accurately.

Fast checkout process
Multiple payment methods
Split payments support

Inventory Tracking

Keep stock movement visible across products and branches.

Real-time stock updates
Low stock alerts
Barcode scanning

Customer Management

Build a useful customer record every time you serve them.

Customer database
Purchase history
Loyalty rewards

Analytics & Reports

Understand performance without waiting for manual reports.

Sales reports
Profit analysis
Export to Excel/PDF

Repair Management

Track every repair from ticket creation to delivery.

Job ticket tracking
Parts management
WhatsApp status updates

Repair & Job Sheets

Manage the full job sheet lifecycle with parts and warranty visibility.

Job sheet workflow
Parts & addon requests
Warranty tracking
Customer SMS updates

Barcode & Printing

Print the labels, receipts, and documents your team needs.

Barcode generation
Thermal printing
Custom templates

User Management

Control staff access and monitor daily activity.

Role-based access
Activity logging
Staff performance

WhatsApp Billing

Keep billing and service updates close to the customer.

Send bills instantly
Repair status updates
Customer notifications

Cloud Backup

Protect business data while keeping operations resilient.

Auto cloud backup
100% offline mode
One-click restore

Purchase Orders

Control purchasing before stock reaches your shelves.

Create supplier orders
Track pending purchases
Match costs with received stock

Goods Receipts & Transfers

Record received items and move stock between locations.

Goods receipt records
Branch stock transfers
Transfer status tracking

SMS Logs

Keep a clear history of every customer message sent.

Sales SMS history
Invoice link logs
Campaign message logs

WooCommerce & Marketplace

Connect online orders and in-store selling in one flow.

WooCommerce order sync
Product & stock sync
Online + in-store unified
Marketplace storefront

Multi-Branch Operations

Manage all locations with centralized visibility.

Unlimited branches
Branch permissions
Centralized control
Performance comparisons

And many more features

DITECH CLOUD can expand with the way your business operates.

Supplier tracking

Branch transfers

Expense records

Warranty reminders

Staff activity logs

Custom invoice templates

Simple Pricing

Pricing that scales with every branch.

Start small and grow without switching platforms. Every plan includes a 14-day free trial — no credit card required.

Starter

For single-branch shops getting organized.

LKR 19,500

/mo

Billed monthly, cancel anytime

1 branch location
POS & repair billing
Jobsheet management
Basic inventory tracking
500 SMS credits / month
Email support

Start Free Trial

A platform built around how repair and retail teams actually work.

Ditech Cloud is an operating platform for repair shops and retail teams that run multiple branches. We connect POS, jobsheets, inventory, warranties, customer communication, and reporting into a single workflow — so owners get control without adding admin work.

15+

connected modules

100%

cloud-based, offline-safe

24/7

backup & monitoring

Unlimited

branches on one platform

Built for real shops

We started with the daily chaos of repair counters and retail floors — intake, parts, billing, and follow-ups — and built the platform around those workflows.

One connected record

No more copying notes between notebooks and spreadsheets. Every sale, repair, part, and customer message lives in one searchable history.

Built to be dependable

Automatic cloud backups, strict role-based access, and clear audit trails keep your business data safe and your team accountable.

Ready when you are

See Ditech Cloud running on your own counters.

Book a free walkthrough with our team. We will set up a demo workspace with your branches, products, and repair workflow.

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